Module 1 · Hotel

A front desk that sees the whole property

The hotel is the heart of the property — the guest journey starts here, and every charge they run up flows back here. The spa, restaurant and water park post their sales straight to the room folio.

Start of shift: one glance and you have the picture

The dashboard shows today's arrivals, departures, in-house guests and room status. The room calendar is the classic "wallpaper" — extend a booking or change a room simply by dragging.

Hotel — front desk dashboard
Hotel — front desk dashboard
Front desk dashboard. Arrivals, departures, in-house guests and room status — one glance is enough at the start of a shift.
Hotel — room calendar
Hotel — room calendar
Room calendar. Every room, every night, every guest. Extending a stay or changing rooms is done by dragging, and conflicts are ruled out.
Hotel — reservations
Hotel — reservations
Reservations and check-in. Arrivals, statuses and room assignment — together with bookings that arrived from OTA channels (including Booking.com).

The front desk's everyday tools

The shift log passes information on to the next shift, wake-up calls sit in the task list, and the breakfast list is generated automatically from meal packages.

Hotel — shift log
Hotel — shift log
Shift log. Notes, open items and resolutions — nothing falls between the cracks when a shift is handed over.
Hotel — wake-up calls
Hotel — wake-up calls
Wake-up calls. The guest's requested wake-up sits in the front desk task list and is marked done — not on a sticky note at the edge of a monitor.
Hotel — breakfast
Hotel — breakfast
Breakfast list. How many people are eating breakfast tomorrow and on which plan (BB/HB/FB) — the kitchen knows exactly, and there are no disputes in the restaurant.
Hotel — groups
Hotel — groups
Companies and groups. Group bookings, room blocks and shared billing — a conference or a wedding is managed from one place.

Money and results: from folio to analytics

Each guest's charges accumulate on the folio, and rate plans keep pricing in order by season. Revenue analytics speak the hotel manager's language: RevPAR, TRevPAR, occupancy and revenue split.

Hotel — finance
Hotel — finance
Folio and payments. Room, minibar, spa, restaurant and water park on one bill — at check-out the guest pays for everything at once.
Hotel — rate plans
Hotel — rate plans
Rate plans. BAR, seasonal rates and weekend packages by room type — prices change in the calendar, not in someone's head.
Hotel — revenue analytics
Hotel — revenue analytics
Revenue analytics. RevPAR, TRevPAR, occupancy and the revenue split across accommodation, dining, spa and the water park.

More in this module

OTA channels

Booking.com and other channels feed straight into the reservation list — together with the channel reference number.

Registration cards

Registration cards for foreign nationals (a tourism-law requirement) are completed during check-in and are always at hand.

Public pre-check-in

The guest fills in their details before arrival via a secure link — on arrival all that's left is to hand over the key.

Housekeeping link

Check-out automatically marks the room as awaiting cleaning — the front desk and housekeeping are always in sync.

Hotel waitlist

When the requested dates are full, the guest goes on the waitlist — and is notified when a room frees up.

Corporate invoices

Company invoices, credit notes and VAT summaries — accounting gets exactly what it needs.

Shall we walk through your property together?

We'll show you the hotel module on your own property — your room types, your rates, your processes.